One of the key aims of the ESRC Just Energy project is to investigate how vulnerable consumers access justice. Therefore, understanding which consumers are currently excluded from accessing justice through ADR is key, as is providing an overview of recent EU and national measures and policies which seek to address energy poverty and consumer vulnerability in the energy sector.
This blog was originally published on 1st December 2017 in Energy in Demand, a great website for all the energy-geeks around here. The Market Design part of the “Clean Energy For All” package will be adopted in the first part of 2018. The European Commission affirms the intention of the “Clean Energy For All” package … Continue reading Are consumers fit for the new electricity market?
Initially published on the ESRC Just Energy website on 31 May 2018. On Monday, 28 May, Naomi and I organised a first series of meetings with energy poverty experts in Barcelona, Spain. Catalonia is at the forefront of consumer protection and the fight against energy poverty in Spain and in Europe, driven by very committed civil … Continue reading Meeting energy poverty experts in Barcelona