I am Marine – an expert and independent consultant in legal and policy developments regarding EU affairs, energy, fuel poverty, consumer protection and dispute resolution, at European and international levels. My outgoing and curious personality got me interested in sustainable development, energy efficiency, mobility and questions related to Smart Cities.
My mission is to provide support and policy analysis services and advise organisations to set up strategies to put the citizens back to the centre of the (energy) markets, understand the needs and improve their relationships with their users, in particular, the most in need.
I put my skills and expertise at the service of think tanks, public bodies, cities, and regions, private companies, associations, universities or research centres. I am regularly invited to share my experience and expertise at events organised by different interlocutors, such as the European Commission and the Energy Poverty Observatory.
I am currently an expert consultant for the ESRC Just Energy research project on access to justice for vulnerable and energy poor consumers in the European energy markets, for which I provide strategy, investigation, and policy analysis services.
I got into consumer protection, justice and Alternative Dispute Resolution (ADR) through my 6-year experience as the Secretary-General of NEON, the European network of energy dispute-resolution services and ombudsmen. I launched the network and was leading the association in its advocacy, lobbying, and European public affairs activities. From an informal network, it became a respected Brussels-based lobby, advocating for the rights of consumers, the defence of the most vulnerable, and the access to free energy dispute resolution services.
Prior to joining NEON, I worked as a complaint manager for the Belgian energy ombudsman in Brussels, focusing in particular on legal and contractual matters and SMEs. I also worked for the TOTAL S.A.’s media and public relation department in Paris and completed a traineeship at the European Parliament during the 2009 European Elections.
I have also worked at the French Ministry of Defence in Paris, the Plovdiv Alliance Française (Bulgaria), and in various public affairs and European advocacy organisations.
I have a background in Political sciences and economics, having graduated from Sciences Po. Lille and the Lille University of Economics.
I am quite a globe-trotter, and I consider myself European above anything else: I was born in Bordeaux, France, but I have lived in several cities in France, Belgium, Bulgaria, and Hungary, and I am currently living in Turin, Italy. I am fluent in French, Italian and English, and have good knowledge of Spanish and basis in Dutch and Bulgarian.